Service Description

The front office staff are the first line of defense to ensure you get paid from payors. This training will give your staff the training that they need to feel confident in collecting the correct information and enter it into your system correctly to ensure that you get paid in a timely manner. It is key that the front office staff understand the importance of the demographic data and the key information needed to file the claim to a payor. Also, how to enter the information correctly into the practice management system to prevent delay in payment for the services. Course Objective: The front office staff receive training to better understand the importance of the information that they collect and enter in the practice management system. Also, for the staff to have a better understanding so that they can feel confident in their knowledge of what they need to collect up front from the patient to increase the revenue for the office. It is proven that the collection rate is higher when collected at the time of service. Who Should Attend: Front office staff Office Managers Billing Staff Doctors